Posts about [support]

• 13 Mar 2015 | Building a customer support system: Moving from email to Zendesk
• 23 Mar 2015 | Building a customer support system: Training
• 06 Apr 2015 | Building a customer support system: Tickets are people too
• 08 Apr 2015 | Building a customer support system: Adding a honeypot
• 29 Feb 2016 | Building a customer support system: Automated responses